Not everyone thinks about the relationship between cheese maker and cheesemonger, but Lincoln Broadbooks, an ACS Certified Cheese Professional, often does. This blog post describes the importance of respectful and open communication between these two parties. Without it, quality and the customer’s needs are often sacrificed.
The monger should consider him or herself a representative for cheese but also representative for the maker as well. I don’t want to sell a cheese that is detrimental to the maker’s reputation. That’s not to say that we don’t make mistakes. There have been times when I’ve had to apologize and make amends for the sake of both our reputations. What it does mean is this: Show me a monger who cares what the maker thinks and I will show you a pretty good cheese shop.